Replacement labor books at the locked rates: $150 per hour for 2 movers, $225 for 3, $300 for 4 — $75 per mover per hour, 3-hour minimum, so $450, $675, or $900 is the floor. Another company's cancellation changes nothing in that math, and there is no short-notice surcharge. The deposit is one hour ($150, $225, or $300), credited to your total and refundable if you cancel 48 or more hours out. The clock starts on crew arrival; time after the minimum bills in 15-minute increments. The $50 military discount is a standing offer.
What the crew brings: the labor, dollies, hand trucks, and basic tools. What you provide: the truck, van, or container; pads, blankets, straps, and wrap; boxes and tape; keys and building access. We do not sell supplies, and we do not supply or drive a vehicle — if your cancelled booking included a truck, you replace that vehicle separately, before or alongside the crew booking.
MVMP carries general liability insurance and workers' compensation. On a labor-only job there is no cargo insurance from us — you are the carrier. Quality Assurance Guarantee: If our movers damage an item while it is under their direct handling, we will review it promptly and work with you toward repair or replacement.